POSITION: Director - Human Resources Operations and Staffing
ORGANIZATION / LOCATION: Human Resources Operations and Staffing
REPORTS TO: Chief Human Resources Officer
REVISION / REVIEW DATE:
JOB CODE:81
UNION: Executive
CLASSIFICATION: Executive
GRADE: 4
POSITION SUMMARY:Under the direction of the Chief Human Resources Officer, the Director – Human Resources Operations and Staffing provides leadership, strategic direction, and guidance for the day-to-day operations of the Certification, Data Quality, Recruitment and Staffing offices. The incumbent of this position leads the overall mission to strategically select, hire, place, credential and retain top talent in all positions ensuring a high quality, high potential and effective workforce is in place to meet organizational goals and increase student achievement. The Director of Human Resources Operations and Staffing develops and oversees implementation of policies and processes to support the employment lifecycle. Supervises and manages assigned staff and completes a variety of reports.
DUTIES AND RESPONSIBILITIES Leads, manages and supervises the operation and workflow of
the certification, data quality, recruitment and staffing offices to ensure
objectives and deadlines are met and all positions are filled with high
potential staff; Develops long- and
short-term goals to ensure business strategies, staffing targets and customer
service objectives are met; Utilizes data to inform
the employment lifecycle with a particular emphasis on staffing processes; Implements
accountability measures to closely monitor, track and evaluate departmental and individual staff performance
on quality, efficiency and accuracy of all services, employing remedial actions
and strategies as required; Works directly with
principals and hiring manages to proactively identify and meet staffing needs
and targets; Coordinates and
collaborates with the various internal and external departments to develop and implement staffing strategies to
efficiently fill all positions with a particular focus on hard-to-fill
positions; Provides effective
training, motivation, direction, delegation, monitoring and evaluation of
assigned staff to ensure impeccable service is provided to all customers; Develops and oversees
implementation of policies and procedures and ensures effective distribution
and communication regarding staffing functions; Collaborates with the
Chief Human Resources Officer and divisional leaders in developing annual
performance plans which enable the division to meet its objectives; Interprets Board
policies and procedures and makes recommendations to the Chief Human Resources
Officer for policies and procedures pertinent to staffing issues; Develops and presents
reports/data as requested; and Performs other duties
as assigned.
QUALIFICATIONS Ability to Collaborate –
Proactively works in partnership with others to achieve a common goal or
necessary objective; builds rapport and cooperative relationships with others; Ability to Deliver
Effective Customer Service - Makes customers and their needs a primary
focus. Takes appropriate immediate
action to meet customer needs and concerns.
Takes personal responsibility to resolve the issue(s); Ability to Work Effectively
as a Team Member - Actively participates as a member of a team to move the
team toward the completion of goals.
Informs and involves others by sharing important relevant information
with stakeholders. Places higher
priority on team or organizational goals than on own goals; Ability to Communicate
Effectively - Effectively conveys reliable accurate information so that
the recipient clearly understands its intent.
Uses appropriate written, verbal, or electronic communication format to
disseminate information; and Ability to Maintain
Confidentiality - Makes effective business decisions regarding with whom
to discuss sensitive and confidential information. Respects the privacy of others, and
maintains the confidentiality of information to which exposed. Consistently uses good business judgment.
EDUCATION and/or EXPERIENCE REQUIREMENTS: Master’s Degree from an accredited college or university in Education, Management, Human Resources, or a closely related field required. Minimum of eight (8) years of progressive experience in Human Resources or a related field, preferably in an educational institution, five (5) of which were at the managerial level.
CERTIFICATION REQUIREMENTS: None Required.
SUPERVISORY RESPONSIBILITIES: Oversees and provides guidance and direction to department staff members.
PHYSICAL DEMANDS: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.
WORKING ENVIRONMENT: Normal
ADDITIONAL INFORMATION: None.
Prince George’s County Public Schools • www.pgcps.org • 14201 School Lane, Upper Marlboro, MD 20772