The Employee Services Center is a
centralized single point of contact and resource for employees, retirees,
former employees, and stakeholders who have inquiries regarding their
employment needs or need assistance with accessing employment related information.
The core commitment of the Employee Services
Center is to provide customer service that is respectful, responsive, and
reliable.
How can
employees access the Employee Services Center?
- Call
301.780.2191 (Monday through Friday between the hours of 8:00 a.m. and 5:00
p.m.)
- The
Employee Services Center is located at
14201 School Lane, Upper Marlboro, Maryland (Room 124)
Hours of operation is from Monday through Friday between 8:00 a.m. and 5:00
p.m.
- Email hr.employeesupportcenter@pgcps.org
When contacting the Employee Services Center, most inquiries can be
answered immediately; however, if an inquiry requires further investigation, a
representative will obtain a timely and accurate response within 48 hours.
To further support employees who do not have
access to a computer or need assistance accessing benefits and employee
information online, the center is equipped with computers and trained staff to
help facilitate assistance with Online New Employee Orientation (O-NEO), Oracle
Employee Self-Service, Benefits Enrollment, Direct Deposit, iRecruitment, ERO,
Google Docs, Moodle, Aesop, Maryland Educator Information System (EIS), etc.
Visit the Employee Assistance Program site for free confidential counseling and consulting services,