Under the direction of the Director - Benefits Administration, the Supervisor - Retirement and Other Benefits, working in collaboration and cooperation with the Supervisor - Employee Benefits, is responsible for the implementation and administration of PGCPS’ retirement and other benefits programs. This position will serve as PGCPS’ main point of contact with the Maryland State Retirement and Pension System (MSRPS) and will design and oversee processes and internal controls to ensure timely and and accurate accounting and reporting of pension contributions to the MSRPS.  The Supervisor will design, lead, and coordinate various professional development workshops and will represent the Benefits Services Department during Orientations, Benefits Fairs, Retirement Conferences, and other events.  The Supervisor will manage all accounting, reporting, and communication related to the tax sheltered annuity (TSA) and flexible spending accounts (FSA) programs and will serve as PGCPS’ main point of contact with the related vendors.  The Supervisor will design, lead, and coordinate/ensure coordination  of PGCPS’ health and wellness initiatives. The Supervisor will provide leadership to departmental staff in the development and maintenance of an effective employee and retiree communication program including but not limited to benefits and retirement documents, publications, webpage, employee self-service, on-line enrollment and face-to-face, phone, e-mail and voicemail communication approaches.   

Serves as primary day-to-day Supervisor for the Retirement and Other Benefits staff;

Oversees the workflow of the Retirement and Other Benefits staff, including making appropriate staffing assignment recommendations to ensure objectives are met and work is accomplished;

Oversees the administration of PGCPS’ retirement and other benefits programs for employees and retirees, including, but not limited to, the Maryland State Retirement System (MSRS) pension plan, voluntary supplemental retirement investment programs, the Employee Assistance Program (EAP), flexible spending accounts, health and wellness initiaves, and other benefit related programs that may be assigned;

Assists with the development of efficient, effective and accountable customer service procedures for retirement processing and counseling;

Plans, develops, and coordinates PGCPS’ wellness initiatives;

 

Serves as primary day-to-day benefits liaison with the Maryland State Retirement and Pension System, Tax Sheltered Annuity program partners, Flexible Spending Account vendor, government agencies, board attorneys, advisors, and TPAs;

Serves as resource related to Medicare and other retiree benefit matters;

Assists in coordination of annual Open Enrollment planning and processing, Pre-Retirement Conferences, Benefits Fairs, and other scheduled events. Also coordinates Benefits Services’ participation in all New Employee Orientation Programs;

Assists the Director - Benefits Administration, with preparation of budget requests, cash forecasts, and management reports for the Benefits Department;

Authorizes payments to vendors, refunds to employees and retirees, and other disbursements in a timely accurate manner;

Develops and revises benefits communication materials including publications and documents, webpage, employee self-service, online enrollment and other electronic/automated tools. Previews all information which is to be distributed to all employees and retirees through the Chief Financial Officer’s  Office;

Provides leadership development opportunities and guidance;

Communicates appropriately and effectively with all levels of staff; and

Performs other duties as assigned.

Proactively works in partnership with others to achieve a common goal or necessary objective, builds rapport and cooperative relationships with others;

Takes appropriate immediate action to meet customer needs and concerns. Takes personal responsibility to resolve the issue(s);

Actively participates as a member of a team to move the team toward the completion of goals.  Informs and involves others by sharing important relevant information with stakeholders. Places higher priority on team or organizational goals than on own goals;

Effectively conveys reliable accurate information so that the recipient clearly understands its intent;

Uses appropriate written, verbal, or electronic communication format to disseminate information;

Makes effective business decisions regarding with whom to discuss sensitive and confidential information. Respects the privacy of others, and maintains the confidentiality of information to which exposed;

Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook, etc.) and skilled using the internet for work related research;

Proficiency in the Oracle Human Resources Benefits module;

Must have ability to analyze issues, shift priorities, and cope with ambiguity in a fast-paced environment; and

Ability analyzing numbers, budgets, using forecasting tools, and understanding complex data.

Bachelor’s Degree in Business Administration, Human Resources Management, Health Education, Health Promotion, or a related field with a minimum of five (5) years progressively responsible professional experience; major coursework in health education, health promotion, or a related field is a plus; minimum of three (3) years’ experience operating a large, computerized payroll and benefits system in the government or private sector (experience with Enterprise Resource Planning (ERP) systems, preferably Oracle Human Resource Management System (HRMS)/Oracle Advanced Benefits (OAB), is a plus); minimum (3) years’ experience health/wellness programming work experience and/or demonstrated competence in health wellness management; or any equivalent combination of experience and training which provides the required knowledge, skills and abilities.

Must have demonstrated successful supervisory experience, and be able to lead staff through managing change.

None Required.



Oversees assigned Retirement and other Benefits staff. 



The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, talk, hear, walk, sit, and use fingers, tools or controls. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision such as to read handwritten or typed material, the ability to adjust focus, and depth perception. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs.




The work environment characteristics are representative of those an employee encounters while performing the essential functions of the job.




This is a confidential position. Not a member of a bargaining unit.